Let’s face it: technology never stops with anyone. It can be almost a shame when a youngster shows you a better way to do something with a phone or a computer. Efficiency is essential for your business.
If there’s a new and easy way to do things, they should know it! You can save valuable time and free up more space to earn money. Now let’s take a look at 5 examples of automation that can deliver immediate benefits to any business.
Some smartphone apps for business accounts can connect to larger accounting software used at work. Likewise, technicians claim to have a sales management application that connects to sales tracking software. You can view business/customer communications in sequence and view sales productivity information. This automated software can identify leads and answers, and record every step of the customer journey “from cradle to grave”.
These days, businesses regularly post quality content on social media sites like Facebook. It helps readers, builds customer loyalty, and can lead to direct sales. Employees create content regularly and can take time. There are certain times when articles get the most read, so that’s not the case when you publish them as soon as you write them.
Apps like Hootsuite or Buffer can be of great help here. People can schedule each post to automatically appear on social media at the best possible time. Businesses often exist on multiple social media platforms at once, and many of these apps can handle all of them.
When you have a chatbot on your business website, visitors to your page can find their answers 24/7. People are invited to ask questions and are automatically presented with multiple topics to choose from. This can be reduced to something like opening hours. This will bring up a predefined FAQ page, giving you weekly hours of operation. In this particular case, your visitors will indeed be happy to receive an immediate response.
The caller will make a phone call and potentially get stuck in a queue. As a result, the company can save money on the payment of call centre staff.
In the past, a person would write a note or document, then read it and reread it. The problem is, the more you view the document, the less likely you are to spot an error. If you forward the document to a colleague for verification, it also takes time.
Fortunately, MS Word points out possible grammar or spelling issues. There are also online grammar checkers like Grammarly. They will quickly identify such a problem. It’s not 100% perfect, but it greatly reduces the chances that people will read mistakes and ask how professional your business is.
The plagiarism checker is also available online. Like the spell checker, most of them are free. Usually, people can paste documents of up to 1000 words in the box. The phrase is then compared to thousands of other sites and all issues are displayed within minutes.
If your potential customers don’t get a quick response to your email, you can take your business elsewhere. The problem is, it is very confusing to delete everything every time an employee receives a new request.
Fortunately, the automatic email reply feature can save you a day. It can be shipped immediately and may contain small quantities or detailed information. When the content looks rich and personalized, the recipient will be delighted. Company employees can then view all the emails that are convenient for them at once.
These are just a few of the ways your business can appear faster and more professional. You can use automated software to keep your customers happy and save valuable work time. When these elements are in place, the business will be free to grow and prosper.
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